When to use bespoke software

Small to medium business owners often think that custom software development
would cost more than they can afford. And, until recently they
would probably have been right. For this reason many companies allow their
staff to waste countless hours performing brain numbing repetitive tasks
when those people could have been generating new business. Worse still, the
lack of efficiency often becomes apparent to their customers causing frustration
and tarnishing reputations.

Off the shelf software.

Nobody in their right mind would try to write their own company specific
wordprocessor or spreadsheet. It can take hundreds of man years to
develop complex software packages and it makes sense to spread that
cost around. Most companies use a variety of off the shelf packages
to accomplish their work and this makes perfect sense.

Off the shelf software is fine most of the time, but
a little bit of custom software can go a long way.